Dominguez’s journey to Simulocity started with the U.S. Air Force Medical Service, where he first founded the medical gamification department to increase the proficiency of military doctors and nurses. After implementing a gamification division in the U.S. Department of Veteran Affairs and winning top awards, Dominguez and his team have now created SIMCITA, a platform that virtualizes an entire organization to provide on-demand medical training to optimize the clinicians’ ability to care for patients.
“With SIMCITA, a clinician can create a virtual avatar to play serious medical games that implement the best practices in the industry,” says Dominguez. This form of training is critical for doctors who always need to have sensitive conversations with patients suffering from serious medical illnesses. The games simulate real-life situations and allow the player to explore making decisions in a safe environment without harm to patients. In case the doctor makes a wrong decision, the consequences are displayed, followed by suggestions for a better choice. In addition to gamification, SIMCITA also incorporates training experiences with standardized patients—live actors playing the role of patients. The encounter with the patient/live actor is recorded and rated in real time.
At the end, an expert reviews the recording to show the doctor what was done well and what needs improvement. This immediate feedback, in addition to recommended readings, is very valuable in enhancing clinician competence.
Dominguez and his team have now created SIMCITA, a platform that virtualizes an entire organization to provide on-demand medical training to optimize the clinicians’ ability to care for patients
Although Simulocity’s gamified training programs are primarily available for doctors and nurses, the company is also developing gamification modules for other roles and genres. The platform proves to be equally advantageous for a myriad of industries, such as, civil, oil and gas, and military organizations to train their internal teams. “In addition”, says Dominguez, “we use the platform for customer service training, new student or employee orientation and safety courses, to name a few".
As an industry-agnostic firm, Simulocity begins their engagement with clients by understanding their business model first and how best the platform can support their objectives. Once these are defined, Simulocity moves forward over the following three to six months to individualize the virtual platform to meet the client’s objectives. The platform is available for both PC and Mac, along with mobile devices, facilitating accessibility in both normal and low-bandwidth environments.
Today, Simulocity is gaining traction across the globe with organizations that want to use gamification to create new and modern approaches to their staff training. “In the years to come, Simulocity sees additional growth in the fields of safety management and education. SIMCITA can help organizations teach the safe use of heavy and dangerous equipment; implement new business processes; provide cybersecurity scenarios for security professionals, and enhance a myriad of business skills. We basically provide an immersive and innovative virtual training center,” concludes Dominguez.